Terms of Service

Welcome to MONIQA. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General

MONIQA reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Your continued use of our website after any changes means that you accept the updated terms.

2. Products & Product Information

We make every effort to display our products, colors, sizes, descriptions, and prices as accurately as possible.

However, slight differences in color or appearance may occur due to screen settings, lighting, or photography.

MONIQA reserves the right to correct product descriptions, pricing, availability, or other information at any time without prior notice.

3. Pricing & Payments

All product prices are displayed on our website in the applicable currency.

MONIQA reserves the right to change prices at any time without prior notice.

Orders are subject to payment confirmation and product availability. If an order cannot be fulfilled due to an error in pricing, availability, or other circumstances, MONIQA reserves the right to cancel the order and notify the customer.

4. Orders

Once an order is placed, you will receive an order confirmation.

MONIQA reserves the right to refuse, cancel, or limit any order if we believe there is an error, fraudulent activity, incorrect information, or any other issue that may affect the order.

Customers are responsible for providing accurate contact, shipping, and delivery information when placing an order.

5. Shipping & Delivery

We aim to process and dispatch orders within the stated processing time.

Delivery times may vary depending on the customer's location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

MONIQA is not responsible for delays caused by third-party courier services.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

7. Exchanges

Eligible products may be exchanged according to our Return & Refund Policy and subject to product availability.

8. Website Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt to gain unauthorized access to our website or systems.

• Copy, reproduce, or distribute our website content without permission.

• Use our brand name, logo, images, or content for unauthorized commercial purposes.

• Engage in any activity that may damage or interfere with the operation of our website.

9. Intellectual Property

All content available on the MONIQA website, including but not limited to logos, brand names, product images, photographs, graphics, text, designs, and other materials, is the property of MONIQA or its respective content owners.

You may not copy, reproduce, modify, distribute, or use our content without prior written permission.

10. Limitation of Liability

MONIQA will make reasonable efforts to ensure that the information on our website is accurate and available.

However, we are not responsible for temporary website interruptions, technical issues, delivery delays, or circumstances beyond our reasonable control.

11. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, or other service providers.

These third parties may have their own terms and policies, and MONIQA is not responsible for their independent services or policies.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

13. Contact Us

If you have any questions regarding these Terms of Service, you can contact us:

Brand: MONIQA
Email: infomoniqa.store@gmail.com
Address: Center Park, Ferozpur Road, Pakistan

14. Acceptance of Terms

By using the MONIQA website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.